Privacy Policy

Last updated: December 15, 2025

FlexWords ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Information We Collect

Account Information: When you create an account, we collect:

• Email address
• Username (chosen by you)
• Password (encrypted)

Game Data: We automatically collect:

• Puzzle completion statistics
• Scores and achievements
• Game progress and preferences
• Language preferences

Device Information: We may collect:

• Device type and operating system
• App version
• General location (country/region) for language defaults

How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Save your game progress across devices
• Display leaderboards and achievements
• Improve and personalize your experience
• Communicate with you about updates or support
• Ensure the security of our Service

Data Sharing

We do not sell your personal information to third parties.

We may share information only in these limited circumstances:

• Leaderboards: Your username and scores may be visible to other players
• Service Providers: We may share data with trusted third parties who assist in operating our Service (e.g., hosting providers), under strict confidentiality agreements
• Legal Requirements: If required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Limited access to personal data

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Disable optional data collection features

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Offline Mode

FlexWords supports offline play. When playing offline, your game data is stored locally on your device and synced to our servers when you reconnect to the internet.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@flexwords.com

General Inquiries: contact@flexwords.com